Privacy Policy

Updated on: March 29, 2019

INTRODUCTION

Here, in Jammy Instruments U.S. Corp. (hereinafter “Company”, “Jammy Instruments U.S. Corp.”), we are aware of privacy and data protection issues that may occur through the use of our products, services, and website. That is why we do our best to follow data protection procedures regarding the full security of Personal Information we collect from our Customers.

This Privacy Policy describes the ways we collect, store, use, and manage the information, including Personal Information that our Customers provide to us directly or that we collect in connection with:

  • Our website, including https://playjammy.com/, or
  • Any Jammy Instruments U.S. Corp. service or product that is provided on the mobile platforms, for example, iOS and Android (collectively, the “Service”).

The following Privacy Policy covers the handling of:

  • Personally Identifiable Information (“Personal Information”, “PII”);
  • Non-Personally Identifiable Information (“non-PII”, “non-Personal Information), which is collected by the Company when you use our products and services.

Please read this Privacy Policy to make sure that you understand what kinds of information we collect and how we use it, and that you agree to such collection and use.

By visiting and using our website, product, and services you are consenting to the collection, use, sharing, transfer, or other processing of your Personal and non-Personal Information as described in this Privacy Policy. If you do not consent to such processing, then please do not access or use our product, service, or website.

This Privacy Policy does not apply to information about you that is collected by any third party, including any content (also advertising) that may link to or be accessible on our website or through our Services. This, shall instead be governed by such third party’s terms and policies. Any link to those websites does not constitute our sponsorship of or affiliation with those people or companies. This Privacy Policy may contain links to some of the third party’s terms and policies to facilitate your investigation.

Information Collection and Use

We collect information about you and your device as described in this Policy. Our primary goals in collecting and using such information is to operate effectively, provide you the best experiences with our products and services, improve them, conduct research, create reports for internal use, and respond to your requests. The collection occurs while you are using our website, services, and/or products.

We get this data in two ways:

  1. You provide some of this data directly or contact us for support;
  2. Some of the data (usage data) is collected automatically. This data is mostly non-personal. Usage data is collected by recording how you interact with our products and services.
  • To make sure that you understand the meaning of "Personally Identifiable Information" and "Non-Personally Identifiable Information" , we would like to clarify these terms.

  • "Personal Data" or "Personally Identifiable Information/Data" (PII) is any data that could potentially identify a specific individual. Any information that can be used to distinguish one person from another, can be considered as PII.

  • "Non-Personally Identifiable Information/Data" , also known as “de-identified” (de-identified data is information that does not actually identify an individual) or “anonymized”, is any information that may correspond to a specific person, account, or profile, but is not sufficient to identify, contact, or locate the person to whom such information pertains. This type of information is frequently used for statistical, aggregation, or research purposes.

Data that we collect when you use our Jammy Guitar website

While you are browsing Jammy Guitar’s website, some information about you and your device may be collected automatically. This information may include, but not limited to:

  • Device information;
  • User configuration information;
  • IP address;
  • Data collected from Cookies;
  • Browser information.

We may use this information to monitor, develop, and analyze your use of our website.

On Jammy Guitar’s website you have a possibility to provide us with your email address to subscribe for our newsletters, special offers, discounts and important service letters. We will use your email address only in accordance with this Privacy Policy.

You will also need to provide us with your email address on checkout page. In this case we need your email address to keep you up to date on important service news and to send you order details. At this step you also can subscribe for our newsletters, special offers and discounts by ticking a checkbox. Note that if you choose not to receive marketing-related emails from us, we may still send you important administrative and transactional messages or notifications.

___Please note that all your sensitive payment data (credit card number, date of issue and CVV code) is collected by our payment provider____ Shopify or by Google Payments. They process your data in accordance with their Privacy Policies and Terms of Service.

Here are:

Data that we collect when you use our Jammy application

When you use the Jammy application on a mobile platform, we may collect and record certain information, such as:

  • Your unique device ID;
  • Hardware type;
  • Media access control ("MAC") address;
  • International mobile equipment identity ("IMEI");
  • The version of your operating system ("OS");
  • Your device name;
  • Your email address;
  • Your approximate location (based on your Internet Protocol ("IP") address);
  • Usage data (logs).

We may collect this information to troubleshoot, improve the Service, and understand the usage trends.

In addition, we create a unique user ID to track your use of our Service.

We do not collect and store any data on the user's geolocation.
However, in order to connect your Jammy to the app and complete the setup process, you must declare location permission upon request (the app will show a pop-up notification). Location tracking is required for the Bluetooth on your phone to detect other Bluetooth devices. Once the connection is established, location tracking is no longer used and devices continue its communication via wireless signal.
Once started, the app will also automatically turn on the Bluetooth. This is necessary to perform any Bluetooth communication, such as requesting a connection, accepting a connection, and transferring data.

Mobile Analytics

We may use mobile analytics software to better understand the functionality of our mobile software on your device. This software may record information, such as how often you use the application, events that occur within the application, aggregated usage, performance data, and where the application was downloaded.

Other Collection

We may also acquire information from you through:

  • Your participation in surveys regarding our service, or
  • Your participation in sweepstakes or contests through our service.

We may provide you the opportunity to participate in sweepstakes or contests through our service. If you participate, we will request certain Personal Information from you. Participation in these sweepstakes and contests is voluntary, and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address).

We will use this information to notify winners, award prizes, monitor traffic, or personalize our service. We may use a third-party service provider to conduct these sweepstakes or contests; that company is prohibited from using our Customers' Personal Information for any other purpose.

Collecting Information from Children

  • Our website and services are designed for people who are at least 16 years old. We may not knowingly collect any Personal Information from children without proper parental consent.

  • If you are under the age of 16, please do not send or tell us your Personal Information through any possible means of communication between you and our Company.

  • If you are under the age of 16 and you nevertheless wish to use our services or ask a question in any way that requires you to submit your Personal Information, please have your parent or guardian do so on your behalf.

  • If you believe that we may have collected Personal Information from someone under the age of 16, or under the applicable age of consent in your country without parental consent, please contact us here , and we will take appropriate measures to investigate and address the issue promptly.

If you have any concerns or questions regarding the Personal Information that we collect, feel free to contact us here

Sharing

We respect and protect your private information. We restrict access to Personal Information for Company employees, contractors, and agents who need this information to perform their job duties. Those who have access to Personal Information are subject to strict contractual confidentiality obligations.

Shopify

Third-party Services

Our services may contain third-party tracking tools from our service providers. For example, we use some services from the following providers:

To use the services listed above, we share some data with them.

We share only your email address to MailChimp service. They process your Personal Data on our behalf and only in accordance with their legal documents and this Privacy Policy. MailChimp store all data we provided to them on their servers in USA.

We share the same list of data to Google Analytics and Firebase services including:

  • Android ID (for Android devices);
  • Android device ID (for Android devices);
  • Country;
  • Language of the device;
  • Traffic source;
  • Time zone;
  • Device type;
  • OS version;
  • Screen resolution;
  • User agent;
  • Any actions in our app.

International Data Transfers

If you are from the European Economic Area, you must understand that your Personal Data may be transferred outside EU.

As we already described above, we share your Personal Data (email address) only with MailChimp marketing automation platform that stores and processes your data on their servers in USA. MailChimp participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework.

To learn more about the Privacy Shield Frameworks, and to view MailChimp certification, visit the U.S. Department of Commerce’s Privacy Shield website, here

A list of Privacy Shield participants is maintained by the Department of Commerce and is available here

Data Sharing in other Situations

  • Affiliates: We may engage other companies and individuals to perform services on our behalf. These agents and service providers may have access to your Personal Information in connection with the performance of services for Jammy Instruments U.S. Corp.
  • Agents: We may employ other companies to act as intermediate parties for us; therefore, we may share our customers’ private information with them. These agents will not use your information for purposes other than assisting us.
  • Business Transfers: Customer information is a business asset of the Company. Therefore, when the Company becomes owned by a third party as a result of a merger, acquisition, reorganization, or bankruptcy, customer information may be passed to this third party as well.
  • Protection of the Company and Others: It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities and institutions to disclose your Personal Information. We may also disclose information about you if we determine that such disclosure is necessary or appropriate for purposes of national security, law enforcement, or other issues of public importance. We may also disclose information about you if we determine that this disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users.
  • With Your Consent: We will inform you about other possible cases of sharing your Personal Information, and you will have the right to prevent this.

Jammy Instruments U.S. Corp. does not sell, rent, or trade your Personal Information to anyone.

Email Communication

We will send you important administrative and transactional messages (i.e., service notifications).

From time to time you may receive newsletters and various promotional materials from our Company and Company’s Partners notifying you about product updates or special offers if you have previously agreed to such communication. If you don’t want to receive these emails from us, you are free to unsubscribe from the mailing list.

You can find the information about unsubscription at the bottom of the email that you have received. Please also note that if you choose not to receive marketing-related emails from us, we may still send you important administrative and transactional messages or notifications. If something went wrong with your unsubscription please contact us via email support@playjammy.com and we will do our best to help you.

Cookies

Jammy Instruments U.S. Corp. collects some information by using cookies on Jammy Guitar’s website.

A cookie is a small text file that a website saves on your computer or mobile device when you visit the website. As a result, the website remembers your actions and preferences and helps us collect data.

The text in a cookie often includes a string of numbers and letters that uniquely identifies your computer, but it can contain other information as well. We may use cookies to collect certain information when you visit the Jammy Guitar’s web pages, including, for example: internet protocol address (IP address), browser type, operating system, referring website, date and time of visit, URLs of visited pages, etc.

We use cookies for several purposes including the following:

  • Storing your preferences and settings. Settings that enable our products to operate correctly or that maintain your preferences over time may be stored on your device. For example, language and currency that you selected on our website.
  • Analytics. To provide our products, we use cookies and other identifiers for gathering the usage and performance data. For example, we use cookies to count the number of unique visitors of a web page or Service and to develop other statistics about operations of our products. To keep analytics, we use Google Analytics cookies.

You can always manage the use of cookies in your browser settings. We recommend that you study this website to understand how to control/delete cookies on your computer.

In addition, you may opt-out from all Google Analytics cookies by using their Google Analytics Opt-out Browser Add-on. here

You can delete all cookies that are already on your computer, and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a website.

Online Advertising

We may feature advertising within our service. The advertisers may collect and use information about you, such as your service session activity, device identifier, MAC address, IMEI, geolocation information, and IP address. They may use this information to provide more personalized advertisements to you.

Furthermore, you may see our products or services advertised in other services. After clicking on one of these advertisements and installing our application, you will become a user of our service. To verify the installation, a device identifier may be shared with the advertiser.

In addition, our service may contain links to other websites or applications. The fact that our service links to a website or application, or presents a banner ad or other type of advertisement, does not mean that Jammy Instruments U.S. Corp. endorses or authorizes that third party, nor is it a representation of any affiliation with that third party. If you click a link to a third-party website or application, including a link on an advertisement, you will leave the website that you are visiting or the application that you are running and will go to the linked website or application. These third-party websites and applications may place their own cookies or other files on your computer or mobile device, and may collect data or solicit Personal Information from you. Other websites and applications follow different rules regarding the use or disclosure of the Personal Information that you submit to them. Because Jammy Instruments U.S. Corp. cannot control the activities of third parties, it cannot accept responsibility for any use of your Personal Information by such third parties, and it cannot guarantee that they will adhere to the same privacy and security practices as Jammy Instruments U.S. Corp.

You are therefore encouraged to read the Privacy Policies or Statements of other websites and applications that you visit before providing any Personal Information to them.

Retention of Personal/Non-Personal Data and Access to it

We will retain your Personal Information for the period necessary to fulfill the purposes that are outlined in this Privacy Policy unless a longer retention period is required or permitted by law. For example, we may keep certain information even after you stop using our service if it is necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce this agreement.

If your Personal Information changes, or if you no longer desire our service, you may correct, update, or delete inaccuracies by contacting us at support@playjammy.com. We will respond to your request within 30 days.

Information Security

Security, integrity, and confidentiality of your information are important to us. We take them very seriously and do our best to secure your information. But remember that the Internet is not a secure environment, so we encourage you to be vigilant about protecting the confidentiality of your information.

We have already implemented a number of security features that are intended to help prevent the unauthorized release of or access to the user information that we collect. We protect your information by using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. Nevertheless, no one can guarantee absolute protection of your Personal Data. You must also do your part in protecting the data, systems, networks, and services that you are using.

Please be aware that we are not responsible for privacy policies of other websites and services that may be linked from our website.

If you have a reason to believe that your interaction with us is no longer secure, please immediately notify us by contacting us here.

Data Protection Rights and Settings

We fully respect your privacy and will use the minimum personal data required to provide you with our services, improve our products and services and personalize our recommendations. You can review and manage your privacy settings by contacting us via email.

You may have the following data protection rights:

  • Access, correct, update or request deletion of your Personal Information;
  • If you are a resident of the EEA, you can object to processing of your Personal Information, ask us to restrict processing of your Personal Information or request portability of your Personal Information;
  • In addition, you may choose to opt-in or opt-out of Jammy marketing communications.

We may ask you to verify your identity in order to help us respond efficiently to your request.

Changes to this Policy

Personal Information that is collected via the Jammy Instruments U.S. Corp. Jammy guitar website will generally be governed by the version of the Policy in effect at the time the information was gathered. However, we may, in our discretion, change, modify, add, or remove portions from this policy at any time. Your continued use of Company’s website following the posting of any changes to this Policy means that you accept such changes. This Policy is effective as of the date that is set forth above.

We recommend you periodically review this Privacy Policy to stay informed about how we collect, use, and share Personal Information.

Contacting Us

Please contact us here if you have any questions, concerns, or suggestions regarding our Privacy Policy.